Ear Wax Removal in Crawley – Same Week Appointments Available
Reconnect with every sound.
Blocked ears? Reduced hearing? Discomfort or ringing?
We offer safe, quick and painless ear wax removal (microsuction) performed by an Audiologist with over 20 years of NHS experience. Also trained in Endoscopic Assisted Suctioning of Ears (EASE).
Same day appointments available, or within 48 hours.
📍 Serving: Crawley, Horsham, East Grinstead & surrounding areas
Our Specialist Services
Fast, accessible private care across Crawley, Horsham, East Grinstead, Steyning, Haywards Heath, Horley, Redhill & Gatwick areas.
Microsuction Ear Wax Removal
Gold standard, safe, no-water method for immediate relief. The most precise removal technique available.
From £45 →Ear Irrigation
Gentle flushing for suitable cases. Warm sterile water flush for softer wax — effective and clinically appropriate.
Enquire →Hearing Tests
Screening to full audiometry, including occupational reports. AHCS-accredited diagnostics.
From £20 →Tympanometry
Quick middle ear pressure check. Detects fluid, Eustachian tube dysfunction and eardrum abnormalities.
From £20 →Custom Ear Plugs
Perfect-fit for swimming, sleep, and noise protection. Crafted from impressions of your ear canal.
From £100 →Ear Health Consultations
Symptom checks & expert advice from AHCS-accredited audiologists. No GP referral required.
Book Now →Why Choose Prorehab Audiology?
We combine clinical excellence with genuine patient care — so you get the best result, not just a quick appointment.
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Over 20 years of NHS experienceOur Audiologist brings a wealth of NHS clinical expertise to every appointment.
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AHCS-accredited & BAA-member audiologistsRegistered, qualified professionals you can trust.
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Clinically approved microsuctionSafest & most precise ear wax removal method available.
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Modern equipment & evidence-based techniquesUp-to-date clinical tools for accurate results.
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Transparent pricing — no hidden feesClear costs published upfront. No surprises.
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Free parking at our Crawley clinic9–10 The Courtyard, East Park, Crawley, RH10 6AG.
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5★ patient satisfactionReal results, real care — every appointment.
Book directly — no wait for a GP to refer you. Same-week appointments available.
What Our Patients Say
"Immediate relief after years of blockage — brilliant!"— Sarah, Horsham
"Professional, explained everything clearly."— John, East Grinstead
"No GP referral, same-week appointment. Exactly what I needed."— Patient, Crawley
Ear Wax Removal in Crawley
Excess wax can cause muffled hearing, discomfort, tinnitus, or dizziness. We offer the two safest methods, tailored to your ears.
Microsuction — The Gold Standard
Gentle suction under magnification — no water, low infection risk, precise & comfortable. Ideal for most patients, including those who have had previous ear surgery or have sensitive ears.
What to Expect (15–30 mins)
Otoscope Examination
Your audiologist reviews your medical history and examines the ear canal with an otoscope.
Wax Assessment
We assess the type and volume of wax and confirm microsuction is the right treatment.
Gentle Removal
Wax is carefully removed using a gentle suction device under direct visualisation throughout.
Post-Check & Aftercare Advice
We provide personalised advice on maintaining ear health and preventing future blockages.
Ear Irrigation (When Appropriate)
Warm sterile water flush for softer wax — effective & gentle when clinically suitable. During irrigation, warm water is gently introduced into the ear canal to loosen and flush wax out. The ear canal is re-checked after treatment.
Your clinician will advise whether microsuction or irrigation is the most suitable method for your ears.
Frequently Asked Questions
Use olive oil drops 3–5 days prior to your appointment to soften the wax. This makes removal easier and more comfortable. Please inform us of any ear perforations or previous ear surgery.
Yes — microsuction is the safest method available. It uses no water, reducing infection risk, and is performed under direct vision throughout. It is suitable for most patients including those with sensitive ears.
If after a thorough clinical examination no wax is found to be causing your symptoms, a £25 examination fee applies. We will always advise you of our findings and recommend appropriate next steps.
Hearing Assessments & Tests
Detect issues early — from routine checks to detailed diagnostics. All tests carried out by AHCS-accredited, BAA-member audiologists using calibrated equipment.
Screening Hearing Test
A quick hearing screen to assess your hearing ability across key frequencies. Suitable for routine checks, initial screening, and monitoring changes over time. View full pricing →
Full Hearing Test
A comprehensive assessment including:
- Detailed hearing history
- Pure tone audiometry
- Hearing threshold measurements across all frequencies
- Clear explanation of results and recommendations
You will receive a full explanation of your hearing profile and guidance on next steps if needed. View full pricing →
Tympanometry
A quick diagnostic test used to assess the movement of the eardrum and middle ear pressure. Tympanometry helps detect:
- Middle ear fluid
- Eustachian tube dysfunction
- Eardrum abnormalities
Custom Ear Plugs
Individually crafted from impressions taken directly from your ear canals, ensuring a perfect and comfortable fit. Ideal for swimmers, sleep and noise reduction. Custom plugs are durable, reusable and provide reliable long-term protection compared to standard disposable alternatives. View full pricing →
Frequently Asked Questions
If you want a quick check or are experiencing mild difficulty, the Screening Hearing Test is a great starting point. If you need detailed results or documentation for a medical professional or insurer, opt for the Full Hearing Test. Not sure? Contact us and we will advise you.
Tests are conducted in a quiet environment using calibrated audiometric equipment. You will listen to tones through headphones and indicate when you can hear them. The process is painless and typically takes 30–45 minutes. Your audiologist will discuss your results straight after.
Book a Hearing Assessment
No GP referral required. Results and advice on the same day.
📅 Book Online View PricingTransparent Pricing
No hidden costs — all prices are fully inclusive. No GP referral required.
Prices may vary depending on individual requirements.
Ready to Book?
Our clinic is in Crawley, welcoming patients from across West Sussex.
Our Catchment Area
Many of our patients travel to us from: Crawley, Horsham, East Grinstead, Steyning, Horley, Redhill, Haywards Heath, and the Gatwick area.
Book Your Appointment Today
No GP referral needed. Book securely online via Nookal, or contact us directly by phone or email.
Book Online
Use our secure online booking system to choose your preferred appointment date and time.
📅 Book OnlineContact Details
Free parking available
Opening Hours
| Monday – Friday | 8:00am – 6:00pm |
| Saturday | 8:00am – 4:00pm |
| Sunday | Closed |
Send an Enquiry
Prefer to get in touch first? Fill in the form below and we will respond within one working day.
Our Location
9-10 The Courtyard, East Park, Crawley, RH10 6AG · Free parking available
Privacy Policy
We are committed to protecting your personal and medical data in compliance with UK GDPR.
1. Who We Are
Prorehab Audiology is an AHCS-accredited, BAA-member audiology practice based at 9-10 The Courtyard, East Park, Crawley, RH10 6AG. We are the data controller for personal information collected through this website and during the provision of our services. You can contact us at [email protected] or on 03301132344.
2. What Data We Collect
We may collect: full name, date of birth and contact details; medical and audiological history; appointment booking information; payment records (we do not store full card details); website usage data via cookies; and communications you send to us.
3. How We Use Your Data
Your data is used to provide and manage your clinical care; book and manage appointments; send appointment reminders; comply with legal and regulatory obligations; respond to enquiries; and maintain clinical records as required by professional standards.
4. Legal Basis for Processing
We process your data under UK GDPR on the basis of: Contract (to provide requested services); Legal Obligation (healthcare regulations); Legitimate Interests (practice management); and Consent (marketing). For health data, we rely on Article 9(2)(h) — processing necessary for the provision of healthcare.
5. Data Sharing
We never sell your data. We may share it with referring clinicians involved in your care; our booking provider (Nookal) under a data processing agreement; and legal or regulatory authorities where required by law.
6. Data Retention
Clinical records are retained for a minimum of 8 years from the date of last treatment. Administrative data is not retained beyond the period necessary.
7. Your Rights
Under UK GDPR you have the right to access, rectify, erase, restrict, object to, and port your data. Contact us at [email protected]. You may also complain to the ICO at ico.org.uk.
8. Data Security
We implement appropriate technical and organisational measures to protect your data. All staff with access to patient data are trained in data protection obligations.
Complaints Policy
We take all complaints seriously as an opportunity to improve our services.
Our Commitment
We are committed to the highest standard of care and take all complaints seriously as an opportunity to improve our services.
How to Make a Complaint
Please contact us as soon as possible:
- In person: speak with your audiologist or a member of our team
- By telephone: 03301132344
- By email: [email protected]
- In writing: 9-10 The Courtyard, East Park, Crawley, RH10 6AG
What Happens Next
We will acknowledge your complaint within 2 working days and aim to provide a full response within 20 working days. All complaints are handled confidentially and without prejudice to your future care.
If You Remain Dissatisfied
You may escalate to: the Health Service Ombudsman (ombudsman.org.uk); the British Academy of Audiology (baaudiology.org); the RCCP (rccp.co.uk); or Citizens Advice (citizensadvice.org.uk).
Learning from Complaints
All complaints are reviewed by our clinical lead and used to drive continuous improvement in the quality of care we provide.
Terms & Conditions
Please read these terms carefully before using our services.
1. About Us
Prorehab Audiology is a private audiology practice, whose clinicians are AHCS-accredited BAA members, at 9-10 The Courtyard, East Park, Crawley, RH10 6AG.
2. Appointments & Bookings
All appointments are subject to availability. We reserve the right to reschedule in exceptional circumstances with as much notice as possible.
3. Cancellation Policy
We require a minimum of 24 hours' notice for cancellations or rescheduling. Late cancellations or no-shows without notice may incur a fee of up to 50% of the appointment cost.
4. Fees & Payment
All fees are payable at the time of appointment. Prices are as published on our website and are inclusive of VAT where applicable. We reserve the right to amend pricing with reasonable notice.
5. Clinical Outcomes
We strive for the best outcomes but cannot guarantee specific results. Treatment outcomes vary between individuals. A follow-up appointment may occasionally be required.
6. Website Use
Website content is for general information only and does not constitute clinical advice.
7. Intellectual Property
All content including text, images, and Prorehab Audiology branding is our intellectual property and may not be reproduced without written permission.
8. Governing Law
These Terms are governed by the laws of England and Wales.
Medical Disclaimer & Accessibility
Important information about the use of this website and our accessibility commitments.
Not a Substitute for Professional Advice
Information on this website is for general purposes only and does not constitute medical advice, diagnosis, or treatment. Always seek advice from a qualified healthcare professional.
Emergency Situations
This website is not for medical emergencies. In an emergency call 999. For urgent non-emergency concerns, call NHS 111.
Accuracy of Information
We endeavour to keep all information accurate and current. Prorehab Audiology accepts no liability for any loss arising from reliance on information published here.
Accessibility Statement
We are committed to ensuring our website and services are accessible to everyone, including people with disabilities, in line with WCAG 2.1 AA guidelines. Steps taken include: clear font sizes and colour contrast; descriptive alt text on images; keyboard-navigable content; responsive design for all devices; and plain English throughout.
If you have specific accessibility requirements when visiting our Crawley clinic — such as wheelchair access, hearing loop provision (available on request), or large print materials — please contact us in advance.
Cookie Policy
Cookies are small text files placed on your device when you visit a website. Essential cookies are required for the website to function. We may also use analytics cookies (e.g. Google Analytics) — this data is anonymised. Our booking system (Nookal) may set session cookies governed by their own cookie policy. You can control cookies through your browser settings.